Privacy Policy — ModenicaStore.com

Last Updated: 23-11-2025

ModenicaStore.com (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our e-commerce website, in accordance with the Digital Personal Data Protection Act (DPDPA) 2023, Information Technology Act, 2000, and Consumer Protection (E-Commerce) Rules, 2020 of India.

1. Information We Collect

We collect the following information to process orders and improve our services:

  • Personal details: name, email, phone number, delivery address.

  • Payment information: processed securely through third-party payment gateways; we do not store your full card or UPI details.

  • Order and browsing data: product views, cart details, preferences, and website interactions to improve user experience.

2. How We Use Your Information

Your information is used for:

  • Processing and delivering orders

  • Sending order updates, confirmations, and support messages

  • Improving product recommendations and website performance

  • Preventing fraud and ensuring safe transactions

  • Providing customer service and resolving issues

We do not sell, trade, or rent your personal data.

3. Data Protection & Security

We follow industry-standard security measures, including:

  • Encrypted payment processing

  • Secure servers and firewalls

  • Restricted access to personal data

Under the DPDPA 2023, your data is processed only for lawful purposes and stored for as long as necessary.

4. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Remember your preferences

  • Offer relevant product recommendations

You can disable cookies through your browser settings.

5. Sharing Your Information

We only share your information with:

  • Trusted service providers: payment gateways, delivery partners, analytics tools

  • Legal authorities: if required under Indian law

These partners are obligated to protect your data.

6. Your Rights

Under Indian data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (where legally allowed)

  • Withdraw consent for marketing communications

You can contact us anytime for such requests.

7. Children’s Privacy

We do not knowingly collect data from children under 18 years without parental consent, as per Indian legal standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.

9. Contact Us

For questions, concerns, or data-related requests, contact us at:
Email: support@modenicastore.com
Website: www.modenicastore.com